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Problem with Nano 33 IOT board connecting/disconnecting USB/Serial

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So the sketch I loaded into the board is causing it to constantly crash and reboot. This causes the USB connection to connect and then drop. I really want to just wipe out the sketch that is in the board currently, but I cannot load a new sketch with the IDE (as the connection is not stable). I have tried putting the board into bootloader mode (double tap the reset button) and although I do seem to be able to access that mode, I still cannot load a blank sketch into the board. Tried to do a firmware update (as it says it will wipe the existing sketch) but I cannot get that to work either. Usine the Arduino IDE on Win11 (x64). Searched a lot to try and resolve this, but I still getting nowhere. Any suggestions on what I can try? Thanks!

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